# Mass factory reset

{% hint style="success" %}

#### Requirements for remote actions

* A **Core**, **Scale**, or **Enterprise** plan is required.
* Access is managed via **Roles → Farm Permissions**; only authorized users can perform remote actions. All activities are logged (see **Logs tab** or **"View logs"** in the miner's menu).
* For **WhatsMiner** devices, the **API must be enabled**. [How to enable it →](/other/how-to-enable-whatsminer-api.md)
  {% endhint %}

To mass factory reset miners via the mass action panel:

1. Go to **Dashboard**.
2. Select miners by checking relevant boxes.
3. Click **Factory reset** on the mass action panel.
4. Click **Confirm**.

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To single factory reset:

To reset a single miner, click on the **three dots** next to it, and select **"Factory reset"** from the dropdown menu. This option allows for individual reset without going through the bulk process.

<figure><img src="/files/Ntt2gVu6fGbEouz2JUwm" alt=""><figcaption></figcaption></figure>

***

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